Humans still matter in an AI‑driven financial world

Although the use of artificial intelligence (AI) has expanded, human oversight remains vital to ensuring it works effectively for financial firms. In contexts like finance, AI failures are not just wrong answers but can be correct answers to poorly written questions. Terms like ‘performance’ require precise definitions, given that it can be measured in a variety of ways. Oversight is not just about checking outputs; it is about ensuring AI systems reflect how the firm operates. Modern AI systems also excel at reckoning – computation, optimisation, classification and prediction – more than judgement....