- 24 April 2026
Understanding the use and impact of AI in retirement decision making
- INSTITUTIONAL INVESTORS
- PDF Download
- 18.06.26
This report from Aon delves into the use and impact of AI in retirement decision making. The study specifically examines whether AI can help bridge the advice gap for individuals navigating complex pension choices. By directly comparing AI-generated recommendations to regulated human advice through real-life case studies, the report offers some truly fascinating insights into how retirement decision-making among members may be evolving.
The findings show that while AI has the potential to make pension information more accessible and easier to understand, there are considerable risks that come with relying on it alone. These include inconsistent advice, calculation errors, and an overconfident tone that could mislead users into thinking they are making the best decisions without professional input. The research underscores the need to maintain strong support and oversight, emphasising that members should view AI as a supplementary resource, not a substitute for qualified advice.
Download this insightful report today.






