What should executives consider before adopting AI?

Firms are under intense pressure to implement and use artificial intelligence (AI). It’s on the minds of boards (who are weighing up the pros and cons), clients, and competitors. Despite the momentum, many firms are not sure how to adopt AI. However, even firms that have adopted the technology still struggle to turn it into measurable business value. Executives should ask five questions before adopting AI: 1. What problem are you actually trying to solve? 2. Is your foundation ready for AI? 3. How are you managing AI risk and regulatory expectations? 4. Are your people and workflows...